Sitekick, LLC Privacy Policy
Last Updated: 9/11/2024
Sitekick, LLC (“we,” “our,” or “us”) values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect the information you provide to us when you visit our website, subscribe to our services, or communicate with us. By using our website and services, you consent to the practices described in this policy.
1. Agreement Overview
We may collect the following types of information when you interact with our website or services:
Personal Information
This includes information that can identify you as an individual, such as:
Name
Email address
Mailing address
Phone number
Payment information (processed via Stripe)
Non-Personal Information
This includes technical data and usage information, such as:
IP address
Browser type and version
Device type
Pages visited and time spent on our website
Referral URLs
Cookies
We use cookies to enhance your experience on our website. Cookies are small text files stored on your device by your browser. They help us understand your preferences and track your usage of our site. You can modify your browser settings to decline cookies, but this may limit certain features of the website.
2. How We Use Your Information
We use the information we collect to:
Provide, manage, and maintain our services.
Process and manage payments (via Stripe).
Communicate with you regarding projects, updates, and support.
Improve our website, services, and user experience.
Respond to your inquiries and fulfill your requests.
Monitor usage patterns and site performance.
We may also use your information for marketing purposes, such as sending you newsletters or information about our services, but only if you have opted in to receive such communications. You can unsubscribe at any time by clicking the “unsubscribe” link in our emails or by contacting us directly.
3. How We Protect Your Information
We take reasonable precautions to protect your personal information. Our website uses SSL encryption to secure your data during transmission. Payment information is securely processed by Stripe, and we do not store sensitive payment details like credit card numbers on our servers.
Despite our efforts, no data transmission over the internet or electronic storage is 100% secure. Therefore, while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee absolute security.
4. Sharing Your Information
We do not sell, trade, or rent your personal information to third parties. However, we may share your information with third-party service providers who assist us in operating our business, such as:
Stripe for payment processing.
Figma for design collaboration.
Slack for project communication.
These third-party service providers have access to personal information needed to perform their functions, but they are prohibited from using it for any other purposes.
We may also disclose your personal information when required by law, such as in response to a court order or subpoena, or when we believe disclosure is necessary to protect our rights, your safety, or the safety of others.
5. Third-Party Links
Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or the content of these third-party websites. We encourage you to review the privacy policies of any third-party sites you visit.
6. Data Retention
We will retain your personal information for as long as it is necessary to fulfill the purposes for which we collected it, including any legal, accounting, or reporting requirements. If you cancel your subscription or cease using our services, we may retain certain information as required by law or for legitimate business purposes.
7. Your Data Rights
Depending on your location, you may have the following rights regarding your personal information:
Access: You have the right to request a copy of the personal information we hold about you.
Correction: You have the right to correct any inaccurate or incomplete information.
Deletion: You may request that we delete your personal information, subject to certain legal obligations.
Restriction: You may request that we restrict the processing of your personal information.
Portability: You have the right to receive your personal information in a structured, commonly used, and machine-readable format.
Objection: You have the right to object to the processing of your personal information under certain circumstances.